Promoting safe, industry‑accredited best practices.

Our operations are built on rigorous governance, deep local regulatory expertise, and a steadfast commitment to safety. Guided by a mantra of operational excellence, we act as a safe pair of hands - ensuring every meter deployed or processed consistently meets the highest industry standards.

Health and safety management

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Management of technical issues

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Quality and reliability management

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Accreditation and standards management. (ISO 14001 & 45001 and LRQA)

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Over two decades of innovation in electric meter solutions

2003

Metering operations established

First electric meter installed in 2004

2006

Installed first AMR meters

2008

1 million meters

2011

Supporting Great Britain’s national smart meter rollout mandate

2012

Launch of Meter Processing Centre and reverse logistics platform

6 million meters

Installed first SMETS1 meters

2016

8 million meters

2018

First SMETS2 meters installed

Expansion of SMETS2 capabilities and major investment programmes

2021

£120m facility provided to enable installation of 600,000 smart meters in Great Britain

2025

Acquisition of Scottish Power MAP, adding ~2.9 million meters to portfolio

OnStream becomes Germany’s largest independent MAP

2026

13 million meters

Leadership

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Neil Denley 

  • As Group Chair, Neil brings over 40 years of experience in the energy sector. He successfully led OnStream’s expansion, increasing the meter portfolio from 6 million to 13 million, and has negotiated major commercial agreements valued at more than £2.5 billion. Neil consistently builds efficient, high‑performing teams that deliver strong business outcomes. He drives operational excellence and identifies new opportunities to support sustainable growth.

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Ashley Phillips

  • As Chief Executive Officer, Ashley brings more than 20 years experience driving growth and profitability across major utility organisations. He has successfully delivered large‑scale contracts with a combined value exceeding £500 million. As a B2B energy specialist, he has implemented solutions for clients across both the UK and European markets, and is a proven leader in regulated industries, known for building high‑performing teams and creating long‑term commercial value.

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Chris Barnard

  • As Chief Operating Officer, Chris brings over 17 years experience across finance, leasing, and the energy sector. He has spent more than a decade in C‑suite roles at OnStream, leading technology, transformation, and operational functions. Chris is an expert in change management and delivery, driving strategic initiatives while empowering teams to achieve strong and sustainable performance.

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Stephen Hughes

  • As Chief Commercial Officer, Stephen brings more than 20 years experience working with energy suppliers, industry bodies, and government on metering strategy and delivery. He has led OnStream’s business development function for over 14 years, driving sustained growth and long‑term partnerships. Stephen has delivered several complex metering programmes, including the rollout of SMETS2 and the company’s expansion into the German market.

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Andrew Miles

  • As Chief Financial Officer, Andrew joined the meters team in 2004 at the start of its journey and has managed the finance function throughout. He has also managed the integration of Utility Meter Solution following the acquisition in 2011 and more recently the acquisition of Scottish Power Meters in 2025.

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Daniel Smith

  • As General Counsel, Daniel has over 20 years of legal practice across a variety of private and in-house roles. He brings with him a broad range of experience, with a focus on financing and commercial contracts in the energy sector. He has over 13 years advising OnStream on material new MAP transactions in the UK and Germany, and day-to-day legal requirements.